Gmail goes down!

gmail-logoGmail was down this Tuesday.

If you tried to access your Gmail account, this error most likely popped on your screen:

“502 Server Error: The server encountered a temporary error and could not complete your request.”

google-error

Update from Gmail support page:

“We’re aware of a problem with Gmail affecting a number of users. This problem occurred at approximately 1.30AM Pacific Time. We’re working hard to resolve this problem and will post updates as we have them. We apologize for any inconvenience that this has caused.”

As of this writing Gmail is now back up but there is still no official explanation from the official Gmail blog.

Update 2:

Status Update
2/24/2009

Many of our users had difficulty accessing Gmail today. The problem is now resolved and users have had access restored. We know how important Gmail is to our users, so we take issues like this very seriously, and we apologize for the inconvenience.

As a Gmail user I hope this will not happen again!

Update 3: Gmail blogged their official statement regarding the outage

If you’ve tried to access your Gmail account today, you are probably aware by now that we’re having some problems. Shortly after 10 9:30am GMT our monitoring systems alerted us that Gmail consumer and businesses accounts worldwide could not get access to their email.

We’re working very hard to solve the problem and we’re really sorry for the inconvenience. Those users in the US and UK who have enabled Gmail offline through Gmail Labs should be able to access their inbox, although they won’t be able to send or receive emails.

We’re posting updates to the Gmail Help Centre at http://mail.google.com/support/ and Google Apps users can visit the Google Apps help centre at www.google.com/support/a.

Thanks for bearing with us while we sort this out. We’ll report back as we make progress.