Thousands of Gmail Accounts Wiped Out in Glitch

A glitch in the Gmail system has erased around 150,000 e-mail accounts, with Google still unable to fully resolve the problem early Monday.

Google released a statement Monday to acknowledge the problem, saying that its engineers were now working to restore the erased Gmail accounts. “Google Mail service has already been restored for some users, and we expect a resolution for all users in the near future,” the statement posted on its Apps Status Dashboard said. The cause of the glitch, which affected less than 1 percent of all Gmail users, is still unknown, and Google engineers are still investigating the technical glitch.

Affected users who were able to log into their accounts were shocked to find their inbox empty, with some reporting that their address books were also wiped out. While some affected users were, at least, still able to log in, others were completely locked out.

Although glitches of this scale are rare for Gmail, it is believed that the missing emails would be completely recovered.